Spa Guidelines If you are visiting us for the first time,we encourage you to arrive 15 minutes before your scheduled appointment time. Please keep in mind that arriving late may regrettably limit your treatment time. We strive to stay on schedule so that all of our guests are insured a pleasurable experience. Robes and lockers are provided for you. Be assured that our therapists are highly trained professionals and you will be properly covered throughout all of your spa services. Please communicate any concerns that you may have with your therapist.

	Opens	Closes
Sunday	Closed
Monday	9:00am	4:00pm
Tuesday	9:00am	7:00pm
Wednesday	9:00am	7:00pm
Thursday	9:00am	7:00pm
Friday	9:00am	7:00pm
Saturday	9:00am	4:00pm

Gratuity

Gratuity is a matter of personal discretion and should reflect your level of satisfaction with your services. Customary gratuities are between 15 and 20 percent. 

Cancellation Policy

We require 24 hours notice for cancellations. Spa packages and groups require 72 hours cancellation. If adequate notice is not given, we reserve the right to charge the full amount of the service price.

When setting appointments for spa packages, or groups; a credit card will be required in order to hold your reservations.

A $25.00 fee will be charged for all returned checks.

Return Policy

You have up to 30 days to return an unopened item for a full refund.

If you purchase an item, try it, and are not happy with it, we will be glad to recommend a different retail item for you in exchange, or give you house credit. No cash or credit refunds will be permitted on opened products.  

Discount packages (such as facial, lumicell, or massage packages) are non-refundable and cannot be exchanged for different services.